Membership Help & Policies
Short answers to the questions members ask most — billing, credits, booking, orientation and studio access.
This guide is a summary. Your membership is governed by the Fired Up Arts Membership Terms & Studio Policies v2026.1 and Fired Up Arts Studio Waiver & Release v2026.1 you accepted when you joined.
Billing
Open Studio Starter: $85 per month, including 4 credits each month. Open Studio Plus: $135 per month, including 7 credits each month. Open Studio Pro: $185 per month, including 10 credits each month. Every plan is charged automatically each month until you cancel.
No. Your billing date is the day you joined. If you join on the 17th, you are charged on the 17th of each month after that, so a billing period is not the same as a calendar month.
Sign in and open My Account, then Membership. Your plan, your next billing date and your current credits are all shown there.
Prices can change in future. A change never affects a period you have already paid for, and you are told before a new price applies to you.
Credits
One credit books one 2-hour Open Studio session on one pottery wheel. Your plan includes a set number of credits each month.
No. Credits are for the billing period in which they are granted and they expire at the end of it. They have no cash value, they are not refundable, and they cannot be transferred or exchanged.
Credits are added shortly after a successful payment and can take up to an hour to appear. If they are still missing after that, Call or text (714) 208-8745, or email info@fireduparts.com.
Booking
Sign in, open My Account, then Membership, and choose Open Studio. Pick a session, pick a wheel and confirm. One credit books one session.
Booking for a session currently opens 14 days before it starts. Until then the session is visible but cannot be reserved yet.
The booking screen currently lets you hold up to 4 upcoming reservations at a time. Once one of them has passed you can book another.
Open Studio runs on a published schedule, and the current sessions are shown on your booking screen. The studio can also add, move, remove or cancel a session for a class, an event, maintenance or a holiday.
Cancellations
Cancel it in My Account. If you cancel at least 24 hours before the session starts, your credit is returned and you can use it again. If you cancel less than 24 hours before, or you do not attend, the credit is used.
If the studio cancels a session you had booked, your credit is returned.
You can cancel at any time in My Account. Cancelling stops future billing, and your access continues through the period you have already paid for.
Orientation
Yes. Every member completes Open Studio Orientation before using an Open Studio session. There is no alternate path, and having taken a class is not a substitute for it.
Studio use, how your credits work, the wheels available to members, how to make a reservation, and the check-in rules.
Orientation is arranged with you after you join. Your current orientation status is shown in My Account under Membership. Call or text (714) 208-8745, or email info@fireduparts.com.
Not yet. Booking and the studio door code open once your orientation has been completed and recorded. Having a time arranged is not the same as having completed it.
Studio Access
The current door code is shown in My Account once your orientation is complete and your membership is active.
No. The code is only ever shown in your own account, and it changes from time to time. Please do not share it with anyone.
15182 Transistor Ln., Huntington Beach, CA 92649. Call or text (714) 208-8745, or email info@fireduparts.com.
Safety & Conduct
Follow staff direction, respect other members and their work, and use equipment only as shown in your orientation. The conduct and safety terms are set out in the Membership Terms and the Studio Waiver, and both are covered again at orientation.
Firing, glazing and how work is handled are covered in the Membership Terms and at orientation. If you are unsure before using a kiln or a shared material, ask a member of staff first.
Managing Your Membership
Memberships are for adults aged 18 and over.
Plan changes are arranged by the studio rather than online. Call or text (714) 208-8745, or email info@fireduparts.com.
You can cancel at any time in My Account. Your access continues to the end of the period you have already paid for.
Work and materials need to be collected after a membership ends. The Membership Terms set out how long you have. Call or text (714) 208-8745, or email info@fireduparts.com.
Call or text (714) 208-8745, or email info@fireduparts.com.
The full documents
- Fired Up Arts Membership Terms & Studio Policies v2026.1
- Fired Up Arts Studio Waiver & Release v2026.1